Privacy Policy
Last updated: September 14, 2026
1. Introduction
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address and, optionally, your name. We use this to authenticate you and communicate with you about your account. Sign-in is provided by Clerk, which stores your login details on our behalf. We also keep a record of your account type, your plan, and your export balance where applicable.
2.2 Payment Information
Payments are processed by Lemon Squeezy, which acts as the merchant of record. We do not receive or store your card number or full billing details. From Lemon Squeezy we receive and keep: an order reference, the name and email address on the order, the amount paid, and — for Pro subscriptions — the subscription identifier, whether it is monthly or yearly, its status, its renewal or end date, and a link to your Lemon Squeezy customer portal. We use this to decide whether your account has Pro and to let you manage your subscription.
2.3 Content You Upload
Images and photos you upload or import are processed entirely in your browser using WebGL. We do not upload, store, or have access to the images or videos you use to create animations.
2.4 Google Photos Integration
If you choose to connect your Google account, DepthLoop may access your Google Photos library solely to: (a) let you import photos and videos from your library into the app, and (b) upload generated animations back to your Google Photos library at your explicit request. Media accessed from Google Photos is processed locally in your browser and is never stored on our servers. We do not sell, share, or use your Google Photos data for advertising purposes. Our use of data obtained from Google APIs complies with the Google API Services User Data Policy.
2.5 DepthLoop for Canva
If you use the DepthLoop app inside Canva, we receive an identifier for your Canva user from Canva. We use it to keep track of your export balance and any purchase you make in that app. We do not receive your Canva designs other than the videos you choose to create with DepthLoop.
2.6 Usage Data
We use Google Analytics on depthloop.com and app.depthloop.com to understand how the site and app are used — for example, which pages are viewed and which features are used. Google Analytics uses cookies and receives information such as your browser, device and approximate location. We look at this data in aggregate to improve the product and do not use it for advertising.
3. How We Use Your Information
- Provide, operate, and maintain the DepthLoop service
- Process transactions and manage your subscription
- Determine your plan and which features you can export
- Send transactional emails (receipts, account notifications)
- Respond to support requests
- Improve and develop new features
4. Data Storage and Security
5. Cookies
6. Third-Party Services
- Lemon Squeezy — payment processing and subscription management
- Clerk — account sign-in and authentication
- Canva — only if you use the DepthLoop app inside Canva
- Google Analytics — usage analytics for the website and app
- Cloudflare — CDN, DDoS protection, and hosting
- Google (Google Photos) — optional integration to import media from and upload animations to your Google Photos library, governed by the Google Privacy Policy
7. Data Retention
8. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability